Al Mas Sale House Furniture LLC
Effective Date: July 21, 2025
Introduction
Al Mas Sale House Furniture LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the data you provide to us when you interact with our website https://almasfurniture.ae. By using our site or services, you agree to the terms outlined in this policy.
Our Commitment to Your Privacy
We understand the importance of your personal data and strive to ensure it is handled with the utmost care and responsibility. Whether you are browsing our products, placing an order, or communicating with our support team, we want you to feel confident that your information is safe with us. This policy outlines how we manage and use your data while keeping your trust and rights at the center of our practices.
Third-Party Services
To enhance our service and ensure smooth operations, we rely on several trusted third-party providers. These include payment gateways like Tabby and Stripe, which allow for secure transactions, and WhatsApp, which we use to provide fast and direct customer support. These platforms may receive limited information necessary to complete the specific services they provide. We work only with providers who maintain strong data protection and compliance standards.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking tools to improve your browsing experience. These technologies help us remember your preferences, retain items in your shopping cart, and gather analytics that allow us to improve our site’s performance. You have the option to manage your cookie settings in your browser, although disabling cookies may affect certain functionalities of the website.
Account Registration and User Responsibility
Customers have the option to create an account on our website. By registering, you provide us with your name, email, contact number, and other necessary details. We store this information securely to manage your order history, saved addresses, and communication preferences. It is your responsibility to keep your account credentials confidential and to ensure that the information you provide is accurate and up to date.
Information We Collect
We collect personal data in two primary ways: information you directly provide and information automatically collected during your interactions with our website. When placing an order, signing up, or contacting us, you may provide personal details such as your name, phone number, email address, shipping and billing address, and payment preferences. We also collect technical data like your IP address, browser type, location, and the pages you visit, to help improve the functionality and security of our website.
How We Use Your Information
Your personal information is used to fulfill orders, process payments, and provide customer service. It allows us to communicate with you regarding your purchases, assist with delivery coordination, and respond to any inquiries. Additionally, we use your data to personalize your shopping experience, prevent fraud, and improve the functionality and performance of our website. We do not sell or rent your personal information to any third parties.
WhatsApp Communication
We offer customer support via WhatsApp for faster and more convenient communication. Any personal information shared during WhatsApp conversations, such as names, order details, or addresses, may be used solely for the purpose of assisting you with your inquiry or order. These messages are subject to WhatsApp’s privacy policies and encryption practices.
Data Retention and Deletion
We retain your data for as long as it is necessary to fulfill the purposes outlined in this policy. This includes maintaining your order records, handling warranties or returns, and complying with legal obligations. You may request that we delete your personal information at any time, subject to any legal requirements we are obligated to fulfill.
Your Privacy Rights
As a user, you have the right to access, correct, or request deletion of the personal data we hold about you. You may also request that we stop using your data for marketing or promotional purposes. To exercise any of these rights, you can contact us directly using the contact details provided at the end of this policy. We aim to respond to all requests in a timely and respectful manner.
Children’s Privacy
Our website is intended for use by individuals aged 18 and older. We do not knowingly collect personal information from children under the age of 18. If we discover that such data has been collected, we will delete it immediately.
Data Security
We employ standard technical and administrative measures to secure your data from unauthorized access, loss, misuse, or alteration. These include SSL encryption, secure servers, and access controls within our company. While no system is entirely foolproof, we take all reasonable precautions to protect your data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, legal obligations, or customer feedback. When updates are made, the “Effective Date” at the top of this page will be revised accordingly. We encourage you to review this policy periodically to stay informed of how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy, your personal data, or how it is handled, we encourage you to reach out. Whether you’re unsure about how your information is used, want to update your details, or wish to delete your account, we’re here to assist. You may contact Al Mas Sale House Furniture LLC by visiting us in person at our store located at 87 Sheikh Rashid Bin Hameed Street, Rashidiya 3, Ajman, United Arab Emirates. You can also reach us through our official website at https://almasfurniture.ae, or get in touch via email or phone for faster assistance. Our customer support team will be happy to guide you through any inquiries or requests.
For additional details about your rights, our website usage rules, order processing, payment terms, shipping, and returns, please refer to our Terms & Conditions. We encourage you to read both policies carefully to fully understand your rights and our responsibilities.